Our industry leading Live Chat Support is aimed at generating additional revenue opportunities and above all reducing the cost of customer support service for your company.
Our specially trained service professionals present a transparent interface to your Consumers delivering an uninterrupted 24x7 access to real time customer service help and support right on your website. Their one on one interaction with your website visitors instills confidence in indecisive first-time customers and bolsters the trust of your old customers by showing them that a quality help is just a click away, any hour of the day, any day of the week.
Our offering is a comprehensive service that includes implementation, reporting, analytics, and full customer support. Live Chat has numerous benefits that help you establish better customer care standards for just a fraction of the cost that you would have paid to run your own call center.
Replying to customer inquiries and support requests E-mails can eat into your employees time, which can be better utilized focusing on your core business activities. US Interactive can also follow up your e-mails and customer queries on your behalf. This service ensures that your customers are replied to promptly. Our highly skilled personnel keep the response times low to meet the commitments you've made to your customers. By offering timely, consistent and expedient responsive support, you will improve customer satisfaction, customer loyalty and online sales.